Appliance repairs in Nottingham
Appliance repairs at home across Nottingham.
Washing machines, tumble dryers, dishwashers and electric ovens, repaired in your kitchen by an engineer who finds the fault before pricing a part.
- £110 visit, diagnosis included
- Electric appliances only
- 12-month repair guarantee
Common parts on the van
Parts priced in writing first
Illustrative stock photo.
- 12-month guaranteeParts fitted and labour
- InsuredPublic liability insurance (sample)
- Repairing since 2012Electric appliances only
- Replies within a dayOn working days
Sample details for a fictional business. No real insurer is named.
What we repair
Which appliance has stopped?
Four kinds of electric appliance, repaired where they stand. Pick yours to see the faults we fix most.
Washing machines and washer-dryers
Drums that will not turn, doors that stay locked, water left in the bottom, a rumble on spin.
Typical £150 to £215RepairsTumble dryers
Condenser, heat pump and vented dryers that run cold, stop early or squeal as the drum turns.
Typical £140 to £175RepairsDishwashers
Freestanding and integrated machines that will not drain, fill or heat, or flash an error code.
Typical £145 to £185RepairsElectric ovens, cookers and hobs
Built-in and freestanding electric ovens and ceramic hobs that will not heat. Electric only: no gas work.
Typical £145 to £230Repairs
Not one of these four?
Gas cookers and hobs, fridges, freezers and microwaves are outside what Mendlow repairs. If you are not sure, send the details and we will say which it is.
Our work
Notes from recent sample jobs
What was reported, what the engineer found and what was done, written the way every job is written up.
- Sample project
A rumble on every spin
- Reported
- A six-year-old washing machine had started to roar on the spin and leave rust marks on the floor behind it.
- Found
- With the back panel off, rust ran down from the drum seal across the motor: water had been getting past the seal into the rear bearing.
- Done
- Bearings and seal replaced on a longer second visit, the motor cleaned and tested, and a full wash run on the highest spin.
Two visitsWashing machines
- Sample project
Fan oven stone cold
- Reported
- The light and the fan came on, but a built-in single oven would not heat on any fan setting.
- Found
- The ring element behind the fan cover had an open circuit. The top and bottom elements and the thermostat tested fine.
- Done
- A matching fan element fitted from the van, then a heat test to 200°C with a thermometer on the middle shelf.
One visitElectric ovens and hobs
- Sample project
Washes well, dries nothing
- Reported
- A washer-dryer washed normally but left every drying load warm and damp after two hours.
- Found
- Fluff had packed the condenser duct and the drying heater’s thermal cut-out had tripped and failed.
- Done
- Condenser duct cleared, a new cut-out fitted and a mixed load dried while the engineer checked the air temperature.
One visitWashing machines
Sample projects for a fictional business. The photographs are illustrative stock and do not show these jobs.
How we work
From the first message to a working machine
Three steps, and nothing is fitted until you have the price in writing.
1Send the appliance and the fault
A short request or a call: the type of appliance, what it is doing and, if you can find it, the model number from the rating plate.
2Diagnosis in your home
On the day agreed, the engineer tests the appliance where it stands and explains the fault before any part is ordered or fitted.
3Repaired, tested, written up
Parts are priced in writing for you to accept or decline. After a repair the appliance runs a full test, and you get the guarantee details in writing.
Why Mendlow
A small firm that sticks to what it knows
Four kinds of appliance, known well
Washing machines, dryers, dishwashers and electric ovens and hobs, and nothing else. No gas, no fridges, no installs.
Common parts on the van
Pumps, door locks, elements and belts for the most common models travel with the engineer, so many repairs finish on the first visit.
An honest view on old machines
If a repair would cost more than the appliance is worth, the engineer says so at the diagnosis and does not start the job.
12 months on parts and labour
Every repair carries a written guarantee on the part fitted and the work, with its terms given before you agree.
Prices
The visit fee, up front
One fee to get an engineer to your door and find the fault, then typical totals so you know roughly where you stand.
Every repair starts with a visit
£110per visit
Covers getting to you and finding the fault. If you decide not to go ahead after the diagnosis, this is all you pay.
- Repair labour after the diagnosis is £16 for each 15 minutes, and parts are priced in writing before they are fitted.
- All prices include VAT.
- The drive is included anywhere in the ten places we cover.
Typical totals for common repairs
Washing machines
- Drain pump replaced
- £150 to £170
- Door seal replaced
- £175 to £215
Tumble dryers
- Heater or thermal fuse replaced
- £140 to £165
- Drum belt and jockey wheel replaced
- £150 to £175
Dishwashers
- Drain pump replaced
- £155 to £185
- Inlet valve replaced
- £145 to £170
Electric ovens and hobs
- Fan oven element replaced
- £145 to £165
- Ceramic hob element replaced
- £170 to £230
Totals include the visit, the labour and the part, and vary with the model. You get the exact price in writing before any part is fitted.
Our 12-month guarantee covers the part we fit and our work fitting it, from the day of the repair. It does not cover a different fault, damage from misuse or an accident, or parts you supplied yourself. You get the full terms with the written price, before you accept the repair, and it adds to your rights under the Consumer Rights Act 2015, not instead of them.
Under section 230 of the Digital Markets, Competition and Consumers Act 2024 (UK), a price given when inviting you to buy must include the fees you would necessarily pay, and where part of it cannot be worked out in advance, you must be told how it will be worked out. That is why the visit fee comes first and the labour rate is given beside it. General guidance, not legal advice.
Reviews
What customers wrote after a visit
Sample reviews written for this demo, not from real customers.
JoanneRuddington
It had stopped draining with a full load inside. The engineer found a child’s sock lodged in the pump and had the machine draining again before he left.
Washing machineSample review
ImranBeeston
The oven had stopped heating on the fan setting. The engineer tested the element, had a matching one on his van and we were cooking again that evening.
Electric ovenSample review
ClareRadcliffe on Trent
He was honest that our old dryer would cost more to fix than it was worth, and only charged the visit. We will use them again for the dishwasher.
Tumble dryerSample review
TomaszSherwood
An error code that the manual did not explain. It turned out to be a blocked sump filter and a kinked drain hose behind the plinth, both cleared on the same visit.
DishwasherSample review
Areas
Covered from West Bridgford
Ten places south and east of the Trent and across the north of the city. The form checks any postcode and tells you if it falls outside.
Questions
Before you send a request
What people ask most before an engineer visits.
Do you work on gas cookers or gas hobs?
No. In Great Britain, the Gas Safety (Installation and Use) Regulations 1998 say anyone working on gas appliances as part of a business must belong to a class of persons approved by the Health and Safety Executive, which in practice means the Gas Safe Register. Mendlow is not on that register and does no gas work. For a gas appliance, use an engineer on the Gas Safe Register.
How do I know if my appliance is worth repairing?
Age, parts and the cost of a replacement all count. The engineer gives you a view at the diagnosis, and if you decide not to go ahead you pay only the £110 visit.
What should I do before the engineer arrives?
Clear the space in front of the appliance, find the model number if you can, and for a washing machine or dishwasher bail out any standing water you can reach safely.
Do you install new appliances?
No. Mendlow repairs the appliance you already have. For a replacement, ask the retailer about delivery and fitting, and about taking the old one away.
What happens to my old appliance if it cannot be repaired?
Mendlow does not sell new appliances. When you buy one, GOV.UK guidance on the Waste Electrical and Electronic Equipment Regulations 2013 (UK) says the retailer must give you a way to dispose of an old appliance of the same type. It can offer free take-back in store, giving you at least 28 days to bring the old one in, or its own free collection point. A retailer that sells less than £100,000 of electrical goods a year, or sells only online, can instead use the national Distributor Take Back Scheme, which supports council recycling centres. A retailer may charge for collecting from your home.
Get a quote
Send us the appliance and the fault
Four short steps: the appliance, where and when suits you, how to reply, then a check. One way to reach you is enough.
Thanks, your request is ready.
Mendlow will reply within one working day to offer a day for the visit.
Nothing is booked until you have agreed a day with us.
Demo website: your request was not sent. Nothing was sent and nothing was stored.
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